CAN I BUY DIRECTLY FROM YOU?

Bath Creations Inc. is a wholesale company that sells to finer retail stores only. To find a retailer that carries our products please look under the consumer section of our site for a list of retailers in your area. 

MINIMUM ORDER REQUIREMENTS 
Minimum order requirements are needed for shipment. Please contact our customer service department for further details. 

SHIPPING
Bath Creations Inc. will prepay and charge freight costs to the customer on their invoice. Collect shipments can also be arranged. If you have an account number with a freight company that you would like us to use, please indicate it clearly on your purchase order.

PAYMENT
All orders are to be prepaid in advance of being shipped unless terms have been established. Terms are only granted after several orders have been made and after thorough credit checks have been completed. We accept various methods of payments such as, Visa and MasterCard. However, if you are a local customer and would like to pay in person we also accept Interac and Cash.  Please contact our customer service department for further information.

ORDERING
Orders may be faxed to your sales representative or directly to our customer service department at 1 (416) 746-5780 or via email to customerservice@bathcreations.com.  For Ontario residents, a valid PST# must be presented at time of ordering. Please fax us a copy of your order with your PST number. Please contact our customer service department if you have any questions about availability and delivery times. We try our best to maintain inventory levels, but if some of your selections are not available, please call us to suggest alternatives.

FREIGHT CLAIMS
All merchandise is carefully inspected and packed prior to leaving our warehouse. It is the dealer’s responsibility to inspect the merchandise at the time of arrival. Claims of loss or damage must be noted on the Bill of Lading at the time of receipt and reported to Bath Creations Inc. immediately upon receipt of shipment. Receivers should write a brief, specific description of the damage on the delivery receipt. In the event the dealer refuses to accept the merchandise and returns them to our warehouse without prior authorization all freight charges, both outbound and inbound, will be billed to the dealer.